At Junkluggers, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use Junkluggers Field Agent Pro, a logistics utility built for Junkluggers franchise employees and field agents.
1. Information We Collect
We collect the following types of information to provide field operations functionality:
Authentication Data (via Google OAuth)
- Name (from Google profile)
- Email address (from Google profile)
- Profile picture (from Google profile)
- Hosted domain (organizational affiliation)
Operational Data
- Job dispatch details and estimates
- Volume metrics and truck capacity calculations
- Location assignment and franchise zone
- Workflow step progress and timestamps
Device & Session Data
- Device type and browser information
- Session tokens for authentication persistence
- Local storage preferences (location selection, settings)
2. How We Use Your Information
We use your information solely to:
- Authenticate authorized Junkluggers field staff via Google OAuth
- Sync job estimates, volume metrics, and dispatch manifests to designated Google Sheets
- Store files and media in franchise Google Drive
- Maintain session state for the field operations workflow
- Track job progress through arrival, walkthrough, evaluation, quote, and exfil stages
3. Google Data Usage & OAuth Scopes
Junkluggers Field Agent Pro requests the following Google OAuth scopes:
openid - Identity verificationemail - User email for account linkingprofile - Name and picture for displayhttps://www.googleapis.com/auth/spreadsheets - Write job data to designated Google Sheetshttps://www.googleapis.com/auth/drive.file - Upload job-related files to Google Drive
We do not: Store, share, sell, or misuse your Google account data. All Google API interactions are limited to the specific operational purposes above. Tokens are used only for the active session and are not persisted beyond authentication needs.
4. Data Storage & Security
Operational data is stored using:
- Google Sheets (for workflow tracking and job manifests)
- Google Drive (for file and media storage)
- Cloudflare R2 (for temporary file caching)
- Local browser storage (session tokens, location preferences)
We implement industry-standard safeguards. All Google API communications use HTTPS. OAuth tokens are handled per Google's security guidelines.
5. Data Retention
- Authentication tokens: Session duration only
- Job data: Retained in franchise Google Sheets/Drive per franchise policy
- Local preferences: Until cleared by user or browser
6. Your Rights
- Revoke OAuth consent at any time via Google Account settings
- Request data deletion by contacting your franchise administrator
- Access your job data through the franchise Google Sheets
7. Contact Us
For questions about this Privacy Policy, please contact:
Email: support@junkluggers.com
Franchise: Junkluggers Corporate